GlobalX Information Services, a leading Australian provider of information and
legal software solutions, would like to announce that it has acquired the business OnlineLegal. For more details, click here.

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Privacy Policy

OnlineLegal is a trading name of GlobalX Information Services Pty Ltd (GIS). All Terms & Conditions of Use and Privacy Information below are those of the GlobalX Information Services Pty Ltd (GIS) as the corporation carrying on the business of OnlineLegal.

 

Legal Entities

GlobalX Information Services Pty Ltd - www.globalx.com.au ABN: 99073436414 ACN: 073436414

GXS - www.gxs.com ARBN: BN98037669

Access Business Information - www.accessinfo.com.au ARBN: BN98000372

Urbispro - www.urbispro.com.au ARBN: BN97886021

Realtypro - www.realtypro.com.au ARBN: BN98072843

Aussearch - www.aussearch.com.au ARBN: BN98127588

Online Legal - www.onlinelegal.com.au   ARBN: BN20583394

National Data Centre (NDC) - www.ndc.info   ABN: 37126792989   ACN: 126792989

 

Disclaimer:

GIS reserves the right to manually or electronically charge any fees, which are due and payable by the customer at any stage. The materials presented on this site are distributed as an information source only. The information recorded in this document is provided on the basis that readers will be responsible for making their own assessment of the information and are advised to verify all relevant representations, statements and information. No liability (in contract, tort or otherwise) will be accepted for any loss or damage incurred as a result of reliance upon any material contained in this publication, or for any information or advice provided in this publication or incorporated into it.

By using services the user accepts all terms and conditions of use as published under Legal and Privacy under Client Admin which may change from time to time including any Deeds by specific suppliers and privacy laws. GIS reserves the right to store and reuse data provided by users at data input screens.

 

Access to the Service

  1. The Service Provider grants the Customer a non-exclusive right to access the Service subject to the terms and condition of this Agreement and the operating instruction displayed on this Service from time to time as otherwise notified to the Customer;
  2. The Service Provider will use its best endeavours to provide access to the Service during normal business hours and to comply with terms upon which access to information is provided by Information Providers.
  3. The Service Provider reserves the right to temporarily deny any "customer access" to the service if the Service Provider deems this to be appropriate or for any known breach of any contractual obligations, non payment of accounts and/or abusive behaviour to the Service Provider's staff;
  4. The Customer Acknowledges that:
    1. The Customer is responsible for arranging at its own expense such equipment and systems as are necessary to access the Service
    2. The Customer's access to the Service is limited to the hours of access provided by the Information Providers and notified on the Service from time to time to the best of the Service Provider's ability;
    3. Access to particular information may from time to time be unavailable due to circumstances beyond the Service Provider's control and the Service Provider shall not be liable to the Customer if the Service Provider is unable to provide access in these circumstances;
    4. Access to the Service will be by Security Identification;
  5. The Service Provider is not responsible for the accuracy of any information provided by Information Providers whether by reason of corruption during transmission to the customer or otherwise.
  6. The Customer shall maintain the secrecy and confidentiality of the Security Identification;
  7. The Customer agrees not to disclose to any person, corporation, entity or organisation the Security Identification, whether in use or not;
  8. The Customer is liable for all charges resulting from the use of the Service access through the Customer's Security Identification whether such use of the Service was authorised by the Customer or not. Disclosure of or loss of the Security Identification which results in the incurring of fees or misuse of the Service are the Customer's responsibility and shall be paid for by the Customer. Any such occurrences should be immediately communicated to the Service Provider via email to: helpdesk@globalx.com.au;
  9. The Service Provider will deactivate the Customer's Security Identification within two (2) hours of an emailed request to helpdesk@globalx.com.au or within seven (7) days of termination of this Agreement or as otherwise agreed with the Customer.
  10. Any requests for credit must be submitted in writing within seven (7) days of the search (including time, date, search type and reason for credit request) being conducted. The Service Provider reserves the right not to provide credits regardless of the issue, however will endeavour to do its best in relation to these.
  11. No requests for search credits under dispute will be provided until all undisputed amounts are paid in full.
  12. All pricing information is provided to the end user under "Commercial in Confidence" for the use of the Customer only. The Service Provider reserves the right to take any action it deems necessary if the information is provided to third parties without consent.
  13. The Customer agrees that information on the site in relation to Legal and Privacy may change from time to time without notice and will undertake to read these and update themselves in relation to changes and adhere to these at all times.
  14. The Customer agrees that by using this site they are agreeing to this written agreement in relation to these terms and conditions of use.
  15. If the Customer is a Reseller-Customer the Reseller-Customer must ensure that their end users comply with this Agreement at all times.
  16. The Customer will not disclose, transfer, duplicate, reproduce, retain or re-supply (unless an approved Re-Seller Customer) any information for a purpose other than that for which it was first acquired regardless of the form in which the information was supplied.
  17. The Customer acknowledges that all information provided is subject to copyright and other property rights and agrees not to infringe these rights.
  18. The Service Provider will provide Free Help Desk services in order to assist customers with any enquiries and provides Free Over the Phone Assistance to users between the hours of 6.30am-7.00pm EST Monday to Friday and email help facilities via helpdesk@globalx.com.au.

 

 

 

Onlinelegal.com.au Information Privacy Policy

Onlinlelegal.com.au respects your rights to privacy under the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000, and is required to comply with the National Privacy Principles in respect of the collection, use, disclosure and handling of personal information from individuals.

When and how do we collect personal information?
Personal information is any information that can be used to identify you. Onlinelegal.com.au primarily collects corporate information as its customers are mainly business entities. However, to the extent that we collect contact details of individuals from our customers (such as contact name, telephone, address, email address and credit card details) in our User Application form and online ordering forms, we do (to a limited extent) collect personal information. This information is collected to enable onlinelegal.com.au to provide information to both on going customers and Pay as You go (PAYG) customers with various information.

What do we do with the information?
GIS uses the information you supply for the purpose of providing its services to you. Personal information collected from our User Application forms and On Line Ordering Forms is used to form our customer database. Your personal information is never shared, sold, rented or otherwise disclosed outside of onlinelegal.com.au (save for any statutory or legal requirement).

Onlinelegal.com.au's primary goal is to improve the quality and nature of its services and we may use your personal information to deliver you targeted and non-targeted marketing information about our goods and services. At any time you may opt-out of receiving marketing communications from us.

Onlinelegal.com.au does collect some information about visitors indirectly through standard web logs, which may include IP address, browsers being used and domain names. Some data may be traceable to an individual, but we do not normally seek to identify individuals unless we believe that someone is using our sites improperly.

How do we use "cookies" and "log files"?
We may send a "cookie", a small summary file to your computer. This enables us to recognise your computer the next time you visit without bothering you with another request to register. We also use cookies to measure traffic patterns, to determine which areas of our site have been visited and to measure transaction patterns in the aggregate. We use this to research our users' habits so that we can improve our online services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.

We log IP addresses (i.e. the electronic addresses of computers connected to the Internet) to analyse trends, administer the site, track users movements, and gather broad demographic information.

What do we do to safeguard personal information?
Onlinlegal.com.au is serious about the security of our information and takes all reasonable steps to maintain the security of any personal information we receive from you. We use a variety of secure techniques to protect your information, including secure servers, firewalls, database encryption and SSL.

Access and Correction
You may access any personal information we hold about you at any time. If your personal information changes or if you no longer desire our services, we will endeavour to provide a way to correct, update or remove the personal data you have provided to us. You can request access to the personal information that we hold about you by writing to us at the address below. An administration fee of $20.00 + GST will be charged.

Contacting Us
If you have any questions about our privacy policy, or any complaint regarding the treatment of your privacy by us, please email us at:

privacyofficer@globalx.com.au

Or call: 1300 362 585

Or write to: The Privacy Officer
GlobalX Information Services Pty Ltd
GPO Box 2746
Brisbane Qld 4001

 Privacy Statement

Onlinelegal.com.au is committed to protecting user privacy. We understand that visitors and users of our sites maybe concerned about their privacy, and the confidentiality and security of any information that is provided.

To address concerns about unauthorised use of personal information, we commit to both the 10 Information Privacy Principles (IPP's) as well as individual Government and Non Government suppliers Privacy requirements.

It is impossible to guarantee absolutely the protection of your personal data, however Onlinelegal.com.au makes every effort to ensure that the appropriate technological safeguards are in place, including database encryption, SSL, access controlled areas, all of which provide a high level of security.

Onlinelegal.com.au do not on-sell your information to list brokers etc, your information is collected only to ensure we can communicate effectively with our customers and as required to fulfill our various contractual obligations.

If you do require additional information please contact our Privacy Officer:

By Email: privacyofficer@globalx.com.au

By Phone: PH: 1300 362 585

Or In Writing:

The Privacy Officer
GlobalX Information Services Pty Ltd
GPO Box 2746
Brisbane Qld 4001

Privacy Principles

Information Privacy Principles under the Privacy Act 1988

 

Principle 1 - Manner and purpose of collection of personal information

  • 1. Personal information shall not be collected by a collector for inclusion in a record or in a generally available publication unless:
    • (a) the information is collected for a purpose that is a lawful purpose directly related to a function or activity of the collector; and
    • (b) the collection of the information is necessary for or directly related to that purpose.
  • 2. Personal information shall not be collected by a collector by unlawful or unfair means.

Principle 2 - Solicitation of personal information from individual concerned

Where:

  • (a) a collector collects personal information for inclusion in a record or in a generally available publication; and
  • (b) the information is solicited by the collector from the individual concerned;

the collector shall take such steps (if any) as are, in the circumstances, reasonable to ensure that, before the information is collected or, if that is not practicable, as soon as practicable after the information is collected, the individual concerned is generally aware of:

  • (c) the purpose for which the information is being collected;
  • (d) if the collection of the information is authorised or required by or under law - the fact that the collection of the information is so authorised or required; and
  • (e) any person to whom, or any body or agency to which, it is the collector's usual practice to disclose personal information of the kind so collected, and (if known by the collector) any person to whom, or any body or agency to which, it is the usual practice of that first mentioned person, body or agency to pass on that information.

Principle 3 - Solicitation of personal information generally

Where:

  • (a) a collector collects personal information for inclusion in a record or in a generally available publication; and
  • (b) the information is solicited by the collector:

the collector shall take such steps (if any) as are, in the circumstances, reasonable to ensure that, having regard to the purpose for which the information is collected:

  • (c) the information collected is relevant to that purpose and is up to date and complete; and
  • (d) the collection of the information does not intrude to an unreasonable extent upon the personal affairs of the individual concerned.

Principle 4 - Storage and security of personal information

A record-keeper who has possession or control of a record that contains personal information shall ensure:

  • (a) that the record is protected, by such security safeguards as it is reasonable in the circumstances to take, against loss, against unauthorised access, use, modification or disclosure, and against other misuse; and
  • (b) that if it is necessary for the record to be given to a person in connection with the provision of a service to the record-keeper, everything reasonably within the power of the record-keeper is done to prevent unauthorised use or disclosure of information contained in the record.

Principle 5 - Information relating to records kept by record-keeper

  • 1. A record-keeper who has possession or control of records that contain personal information shall, subject to clause 2 of this Principle, take such steps as are, in the circumstances, reasonable to enable any person to ascertain:
    • (a) whether the record-keeper has possession or control of any records that contain personal information; and
    • (b) if the record-keeper has possession or control of a record that contains such information:
      • (i) the nature of that information;
      • (ii) the main purposes for which that information is used; and
      • (iii) the steps that the person should take if the person wishes to obtain access to the record.
  • 2. A record-keeper is not required under clause 1 of this Principle to give a person information if the record-keeper is required or authorised to refuse to give that information to the person under the applicable provisions of any law of the Commonwealth that provides for access by persons to documents.
  • 3. A record-keeper shall maintain a record setting out:
    • (a) the nature of the records of personal information kept by or on behalf of the record-keeper;
    • (b) the purpose for which each type of record is kept;
    • (c) the classes of individuals about whom records are kept;
    • (d) the period for which each type of record is kept;
    • (e) the persons who are entitled to have access to personal information contained in the records and the conditions under which they are entitled to have that access; and
    • (f) the steps that should be taken by persons wishing to obtain access to that information.
  • 4. A record-keeper shall:
    • (a) make the record maintained under clause 3 of this Principle available for inspection by members of the public; and
    • (b) give the Commissioner, in the month of June in each year, a copy of the record so maintained.

Principle 6 - Access to records containing personal information

Where a record-keeper has possession or control of a record that contains personal information, the individual concerned shall be entitled to have access to that record, except to the extent that the record-keeper is required or authorised to refuse to provide the individual with access to that record under the applicable provisions of any law of the Commonwealth that provides for access by persons to documents.

Principle 7 - Alteration of records containing personal information

  • 1. A record-keeper who has possession or control of a record that contains personal information shall take such steps (if any), by way of making appropriate corrections, deletions and additions as are, in the circumstances, reasonable to ensure that the record:
    • (a) is accurate; and
    • (b) is, having regard to the purpose for which the information was collected or is to be used and to any purpose that is directly related to that purpose, relevant, up to date, complete and not misleading.
  • 2. The obligation imposed on a record-keeper by clause 1 is subject to any applicable limitation in a law of the Commonwealth that provides a right to require the correction or amendment of documents.
  • 3. Where:
    • (a) the record-keeper of a record containing personal information is not willing to amend that record, by making a correction, deletion or addition, in accordance with a request by the individual concerned; and
    • (b) no decision or recommendation to the effect that the record should be amended wholly or partly in accordance with that request has been made under the applicable provisions of a law of the Commonwealth;
    • the record-keeper shall, if so requested by the individual concerned, take such steps (if any) as are reasonable in the circumstances to attach to the record any statement provided by that individual of the correction, deletion or addition sought.

Principle 8 - Record-keeper to check accuracy etc of personal information before use

A record-keeper who has possession or control of a record that contains personal information shall not use that information without taking such steps (if any) as are, in the circumstances, reasonable to ensure that, having regard to the purpose for which the information is proposed to be used, the information is accurate, up to date and complete.

Principle 9 - Personal information to be used only for relevant purposes

A record-keeper who has possession or control of a record that contains personal information shall not use the information except for a purpose to which the information is relevant.

Principle 10 - Limits on use of personal information

  • 1. A record-keeper who has possession or control of a record that contains personal information that was obtained for a particular purpose shall not use the information for any other purpose unless:
    • (a) the individual concerned has consented to use of the information for that other purpose;
    • (b) the record-keeper believes on reasonable grounds that use of the information for that other purpose is necessary to prevent or lessen a serious and imminent threat to the life or health of the individual concerned or another person;
    • (c) use of the information for that other purpose is required or authorised by or under law;
    • (d) use of the information for that other purpose is reasonably necessary for enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue; or
    • (e) the purpose for which the information is used is directly related to the purpose for which the information was obtained.
2. Where personal information is used for enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue, the record-keeper shall include in the record containing that information a note of that use

 

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